How do you access my home?
There are several different options to allow us into your home. You can be stay for the cleaning or just be there to allow us in. You can provide a key to Natural Way Cleaning which will be stored in a lock box within our office. If you cannot provide a key we can make some sort of arrangement that works for you.
Do you background check your employees?
In short, the answer is absolutely! We do a full background check, drug test as well as check their references.
Are you bonded and insured?
We strive to be as careful as possible while in your home, but just in case we do carry both a bond and insurance. We do ask that if there are any items in your home that hold a high price tag or sentimental value, to let us know or perhaps put those items away.
What if something in my home gets damaged?
While your cleaning occurs everything either gets dusted or cleaned. Unfortunately, though accidents do happen even if your careful, so if any damage or loss occurs please notify us within 48 hours of your cleaning day. We will do our best to make it right.